Our collection of information
Information collected directly from you
You can visit the Website and access the information available on the Website without entering any personal information. However, in order to access certain information, services or features that may be available on the Website, we may require you to provide personal information such as your name, email address, post code and phone number and other similar information that can be used to identify you (collectively, "Personal Information"). For example, we will collect certain Personal Information from you if you request more information about, or a sales quote for, a vehicle you are interested in. Using the "Sell Vehicle" service will also require that you provide Personal Information. In addition, we may collect certain Personal Information if you choose to register for an account on the Website, join our email list, subscribe to our newsletter, participate in special offers, sign up for our chat rooms, message boards or other public venues or send questions or comments to us via email.
Information collected automatically
We may collect information about your visit to the Website, including what pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions taken within the Website. We may also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol address, your browser type and capabilities and language, your operating system, the date and time you access the Website, and the website from which you linked to our Website.
Our use of information
If you provide us with Personal Information, we may retain and use that information for several purposes, such as information gathering, lead and sales processing, marketing, legal compliance and similar uses. For example, we may use your Personal Information in order to provide information and services that you request such as vehicle pricing, insurance and financing quotes and information, responding to your questions and sending emails to our email list subscribers. In addition, we may use your Personal Information to ensure compliance with VehicleSales policies and applicable law. In order to offer you a more consistent experience in your interactions with VehicleSales, information collected via the Website may be combined with information we collect by other means. We may also use your Personal Information to improve the Website, or to make the Website easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Website to your particular location, preference or interests. If you have chosen to receive communications by email from us but later wish to opt out of receiving such communications from us at any time, simply follow the instructions for doing so included in the emails. We reserve the right to send you certain communications relating to the Website, such as service announcements or similar administrative or transactional messages, without offering you the opportunity to opt-out from receiving them.
From time to time, we may collect and share with others general, non-personal, statistical information about the use of the Website, such as how many visitors visit a specific page on the Website, how long they stay on that page, and which hyperlinks, if any, they "click" on. We collect this information through the use of technologies such as "cookies", which are discussed in greater detail below, and those described in the "Information collected automatically" section above. We collect this information in order to determine which areas of the Website are most popular and to enhance the Website for visitors. We may also group this information into aggregate visitor data in order to describe the use of the Website to our existing or potential business partners, clients or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you or any other visitors to the Website.
Cookies are small files that websites save to your hard disk or to your browser's memory. We may use them to track the number of times you have visited the Website, to track the number of visitors to the Website, to determine and analyze visitor’s use of the Website (including the effectiveness of online advertising), to store information that you provide such as your preferences, and to store technical information useful for your interactions with the Website. We may use session cookies (cookies that are deleted when your browser session ends) and persistent cookies to facilitate your movement around the Website (particularly in connection with information searches) and to store other information useful in administering the session. You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of the Website.
Our Website may also contain electronic images known as web beacons - sometimes called single-pixel gifs - that allow us to count the number of users who have visited those pages. We may include web beacons in promotional email messages or newsletters in order to determine whether messages have been opened and acted upon.
Disclosure of your Personal Information
Except as described below, Personal Information you provide to VehicleSales through the Website will not be shared outside of VehicleSales without your permission. Please note that once we disclose your Personal Information with dealers or sellers (or other third parties that may make their services available through the Website), they will contact you directly to discuss your request. Thereafter, your Personal Information in their possession will be subject to their privacy policies and practices, which may differ from ours.
Disclosure regarding service providers. VehicleSales contracts with other companies to provide services on our behalf, such as marketing services, hosting websites, sending out information, and analyzing the Website. We provide these companies with only those elements of your Personal Information they need to deliver those services. These companies and their employees are prohibited from using that Personal Information for any other purpose.
Disclosure regarding other third parties.
In some cases, if you have given us permission to share your Personal Information by clicking on the appropriate box or button on the Website, we may make your Personal Information available to our parent or other affiliated companies, or to other third parties (including, but not limited to, our clients) who have products or services that we believe will be of interest to you. For example, if you submit your Personal Information to receive a price quote for a vehicle, we will share your Personal Information with a specific identified dealer or individual seller (if you request a quote for a particular vehicle you found through the Website) or with a number of dealers or sellers (if you submit a general request for quotes). If you later decide that you do not want us to share your Personal Information with these companies please email support@VehicleSales.com.au
Disclosures in connection with acquisitions or divestitures. Circumstances may arise where for strategic or other business reasons VehicleSales decides to sell, buy, merge or otherwise reorganize its own or other businesses. Such a transaction may involve the disclosure of personal and other information to prospective or actual purchasers, or receiving it from sellers. It is VehicleSales practice to seek appropriate protection for information in these types of transactions. In the event that VehicleSales or all of its assets are acquired in such a transaction, customer Personal Information would be one of the transferred assets.
Disclosure for other reasons. We may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.
VehicleSales is committed to protecting the security of your Personal Information. We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. For example, we store the Personal Information you provide on computer systems with limited access that are located in facilities to which access is limited. We cannot, however, guarantee the security of your Personal Information.
If you register for an account on the Website, you will be asked to choose a password for your account, in which case, your online account information shall be protected by your password. We recommend that you do not disclose your password to any other person. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account.
Choices concerning your Personal Information; Updating Your Information
If you have registered for an account on the Website, you may view and update and cancel your account information at any time.
There are two ways to cancel your VehicleSales account.
1. To cancel the account yourself, please follow the steps listed below:
- Login to your VehicleSales account at http://www.vehiclesales.com.au/Account/Login
- At the top of the VehicleSales page you will see a link that shows your display name or email address.
- Click the that link to reveal a "My Profile" page. Click the link that reads: Change your email address, password and other site registration options here
- On the subsequent page, click the link that is next to the "Membership Status" heading that reads: Cancel your membership
- An additional confirmation page will appear. To cancel your membership, click the "Cancel Membership" button. Your VehicleSales account will be cancelled
2. If within thirty (30) days after submitting your Personal Information to us at the Website you would like us to remove such Personal Information from our database please follow the steps listed below:
1) Forward the email verification that you received from VehicleSales upon submission of your Personal Information to support@VehicleSales.com.au.
2) In the subject header type "delete info" and send.
3) Upon receipt of your email request we will delete your personal information within thirty (30) business days.
Please note that after we delete your Personal Information, there may be residual information that remains within one of our databases that may or may not contain such Personal Information, such as information that may be retained in back-up servers or records we may retain for a period of time to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual. We will not authorize any third party to access or use this residual information for any commercial purpose.]
The Website is not intended for use by children under 13. VehicleSales does not knowingly collect Personal Information from anyone under 13 years of age, except for the limited circumstances described below. In the event a child under the age of 13 submits a question to us on the Website and identifies his or her age, we will use commercially reasonable efforts to limit our use of the child’s email address for the sole purpose of responding to the child’s question on a one-time-only basis. However, we will not use the child’s email address to recontact the child and we will delete it from our records once we have responded. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.
Links to other websites
The Website may contain links to other websites such as VehicleSales affiliates and advertisers. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites.